Privacy Policy – QTRealms

Effective Date: June 6, 2025

 

QTRealms (“we,” “us,” or “our”) is an independent game development studio operated by a single developer, Andrés Jorge Neville, doing business as QTRealms. This Privacy Policy describes how we collect, use, and protect information when you interact with our website, services, or games—whether directly or through third-party platforms like Steam, Epic Games, Itch.io, and others.

 

1. What We Collect

 

A. Information You Provide to Us

 

We may collect personal information when you:

Contact us via email or form (e.g. name, email address, message)

Subscribe to a newsletter or other communications

Participate in a beta or submit feedback

 

B. Information We Collect Automatically

 

When you visit our website, we may collect:

 

IP address and general location

Browser type and operating system

Pages visited and time spent on the site

 

This data is typically collected using basic analytics tools (e.g. Google Analytics or site host logs) and is used in aggregate.

 

C. Information from Third-Party Platforms

 

If you access QTRealms games or services through third-party platforms, we may receive the following types of data:

 

Epic Games (Epic Online Services)

 

Epic Account ID (if needed for authentication)

Matchmaking, session management, or crossplay features

Analytics and EOS-based telemetry for game performance

 

Steam (Steamworks SDK)

 

Steam ID, display name, and general game stats (if exposed via API)

Telemetry data such as playtime, achievements, or crash logs

Platform-level metadata used for cloud saving or matchmaking

 

Itch.io, GOG, Consoles, or Other Stores

 

Download/purchase metadata (anonymized)

Crash or bug reports if submitted manually or via tool

We only access the minimum data allowed by the platform to enable game functionality, and we never store or use platform account data beyond the features it supports (e.g. online play, achievements, stats, or leaderboards).

 

2. How We Use Your Information

 

We may use your data to:

 

Respond to support or feedback inquiries

Analyze and improve game performance

Monitor game stability and bug reports

Provide multiplayer features (if applicable)

Comply with legal obligations

We do not sell, rent, or share your personal data for advertising or marketing purposes.

 

3. When We Share Information

 

We may share data only under these conditions:

 

With platform partners (e.g. Steam, Epic, etc.) to deliver game features and services

With service providers like hosting companies, email systems, or analytics tools under strict confidentiality

For legal compliance if required by law enforcement or a court

In case of transfer (e.g. studio acquisition or shutdown, though unlikely at our stage)

 

4. Cookies and Tracking

 

Our website may use cookies or analytics tools to understand site usage and improve performance. You can disable cookies through your browser settings.

Games themselves may rely on platform tracking or crash telemetry but do not include additional tracking unless clearly stated.

 

5. Data Retention

 

We retain data only as long as necessary for the purpose for which it was collected, unless required by law. Feedback and contact requests are stored securely and periodically reviewed for deletion. Anonymized analytics may be stored longer for aggregate trend analysis.

 

6. Your Rights

 

Depending on your location, you may have the right to:

 

Access the data we hold about you

Correct or update your data

Request deletion of your personal data

Withdraw consent where applicable

To exercise these rights, email legal@qtrealms.com and we will respond promptly.

 

7. Children’s Privacy

 

Our games and services are not intended for children under 13 (or under 16 in certain regions). We do not knowingly collect data from children. If you are a parent or guardian and believe your child has submitted personal data, please contact us and we will delete it.

 

8. Security

 

We take reasonable precautions to protect your personal data using secure hosting, access control, and privacy-minded design. However, no system is completely secure, and you use our services at your own risk.

 

9. Changes to This Policy

 

We may update this Privacy Policy from time to time. If we make significant changes, we will post a clear notice on the website. Continued use of our site or games after a change means you accept the updated terms.

 

10. Contact

 

If you have any questions about this Privacy Policy or how your information is handled:

 

Email: legal@qtrealms.com
 

QTRealms™
 

Operated by Andres Jorge Neville